Privacy Policy

Last Updated: June 2026

Welcome to Aravals. We respect your privacy and are committed to protecting your personal data. This Privacy Policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

1. Important Information and Who We Are

Aravals is the controller and responsible for your personal data. We are a technology company based in Bangladesh, providing web development, digital marketing, and cybersecurity services globally.

2. The Data We Collect About You

Personal data, or personal information, means any information about an individual from which that person can be identified. We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:

  • Identity Data includes first name, last name, username or similar identifier.
  • Contact Data includes email address and telephone numbers.
  • Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform on the devices you use to access this website.
  • Usage Data includes information about how you use our website, products and services.

3. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Where we need to perform the contract we are about to enter into or have entered into with you.
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • Where we need to comply with a legal or regulatory obligation.

4. Anonymous Software Usage Telemetry (Desktop Applications)

Aravals software products (including Aravals Stream, Remote Capture Agent, Aravals Server Manager, and Aravals Download Manager) are built with a privacy-by-design architecture. To maintain software stability, understand active version adoption, and ensure compatibility across operating systems, our desktop software may transmit lightweight, anonymous usage metrics.

What We Collect:

  • Random Installation Identifier: A randomly generated client-side UUID generated on first launch. It is never derived from your MAC address, hardware serial numbers, Windows SID, machine GUID, username, or IP address.
  • Product & Version: The internal product identifier (e.g., aravals-stream) and build version string (e.g., 0.20.1-beta).
  • Basic Environment: Operating system platform (e.g., windows) and processor architecture (e.g., x64).
  • Lightweight Events: Infrequent application lifecycle pings (launch, daily heartbeat, update, or shutdown).

What We NEVER Collect:

  • We never store your IP address in our analytics database.
  • We never collect stream keys, passwords, authentication tokens, or private chat messages.
  • We never inspect file contents, downloaded file URLs, video recordings, or stream canvas data.
  • We never fingerprint hardware serial numbers, network adapters, or personal identities.

Data Retention & Aggregation:

Telemetry events are deduplicated once per UTC day into anonymized daily active installations (DAU/WAU/MAU) and version distribution aggregates. We do not maintain indefinite logs of individual event transmissions.

User Control & Opt-Out:

Telemetry collection is completely optional and never prevents any Aravals software from launching or functioning. You can disable Anonymous Usage Analytics at any time within your application's Settings > Privacy > Anonymous Telemetry toggle. If the telemetry server is offline or unreachable, the application continues to operate without interruption.

5. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.

6. Contact Us

If you have any questions about this Privacy Policy, including any requests to exercise your legal rights, please contact us using the details set out below:

Email: info@aravals.com